1. BOOKING TERMS AND CONDITIONS

The Contract for an accommodation rental will be between The Old Rectory Cottages Owners (referred to as “us” or “we”) and the person making the booking and all members of the booked party (referred to as “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract of hire is not effective until we have processed the deposit. The contract will be subject to these booking conditions and must be complied with. The party leader must be at least 18 years of age at the time of booking and the booking form must list names, addresses and ages of your party.

2. PAYMENT

Bookings are confirmed on receipt of 100% payment of holiday cost.

3. CANCELLATION

Cancellations must be immediately notified to us by phone and confirmed by email.  Reservations cancelled one month in advance will receive a 75% refund.  If we are able to re-let your booking we will refund you the final 25% less an administration fee.   No refund is available for reservations cancelled within one month of the date of the reservation

4. CANCELLATION INSURANCE

Cancellation Insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty.

5. CIRCUMSTANCES BEYOND THE CONTROL OF THE OWNER (FORCE MAJEURE)

If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure”) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.

6.PERIOD OF HIRE

You should not arrive before 3 pm on the commencement date and leave by 11 am on the day of departure. Failure to do so will result in you being charged a further day’s rental. You must not use the property except for the purpose of bed and breakfast accommodation. The agreement to stay in the property for the reservation period does not create the relationship of Landlord and Tenant between the parties.

7. NUMBER OF PERSONS USING THE PROPERTY

Under no circumstances may more than the maximum number of persons stated in the web site occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities at The Old Rectory Cottages without prior permission from the owners.

8. LIABILITY

The use of the accommodation and amenities at The Old Rectory Cottages is entirely at the users risk and no liability can be accepted for death, injury & loss or damage to users or their belongings. No responsibility can be accepted for loss or damage to belongings or vehicles.

9. CARE OF THE PROPERTY

You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking is not allowed in any of the properties.

10. DAMAGES & BREAKAGES

You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. Please advise us as soon as possible of any damage or breakages to allow us time to contact contractors or arrange replacements.

11. PETS

We do not accept pets.

12. RIGHT OF ENTRY

We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

13. COMPLAINTS.

Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

For further information please read our access statement policy